Virtual Phone Number How it Works

Virtual Phone Number

A virtual phone number from RingCentral enables you to establish a business presence anywhere in the U.S. or Canada without the expense or logistical problems associated with having a traditional brick and mortar presence. You can choose from toll free or local phone numbers—either way, a RingCentral virtual phone number is a smart step into the next generation of business communications. With a virtual phone number, you can answer calls on your existing mobile, home and office phones, or even on your PC. You can even use your new virtual phone number to send and receive faxes, automatically route calls to any member of your team—regardless of their location—and provide callers with an auto-attendant.

Are you a road warrior-often on the road in the name of business? With a virtual phone number, you'll never miss another important call. Simply have all calls come into your virtual phone number and then direct them out to mobile, home or office phones, remote employees, partners or offices around the country-wherever a call needs to go, your RingCentral virtual phone number can send it there. With a virtual phone number, you can even set up call routing options for each extension based on time of day and incoming number or area code.

A virtual phone number is a central component of RingCentral hosted business service, which helps small business grow through improved productivity and faster customer response times. Instantly activated, virtual phone number service includes a choice of either a toll free or local number with multiple extensions, auto-receptionist, live call forwarding, on-hold music and messaging, a dial-by-name directory, Internet fax and much more.

A virtual phone number works by presenting callers with a central number to call, and then custom messaging and options at each stage of their call. A RingCentral virtual phone number uses an auto-attendant to answer calls with a professional recording (default or record your own). When the caller enters an extension number, the call will go to those telephone numbers you select for that extension. These phones can be anywhere, yet with a virtual phone number they will all appear as if they were all offices in the same building. You can even set up extensions of your virtual phone number to deliver company announcements or fax on-demand.

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